Cloud-based collaboration tools
Today’s enterprise workforce is distributed from multiple offices to homes to the road. Your team needs powerful tools that allow them to chase business opportunities and diagnose and solve business process issues together. Cloud Collaboration Services gives your team powerful, easy-to-use tools that allow them to connect, contribute, and collaborate from wherever they are with whatever device they have with them. Your team can connect through audio, video, chat, and document sharing to solve real-time problems or chase opportunities through one unified solution.
One app to rule them all
Keeping all your activity in one place fosters collaboration. If you have ideas and documents scattered across different applications or services then you and your team will spend time searching for a document or research. Instead of spending your time looking for something you already know, you can spend your time focusing on creating new ideas and communicating with your team. Keeping your conversations and data in one tool will ensure security is strong and access to valuable ideas is managed carefully. A Cloud Collaboration platform gives you one app with all the communication services your team needs that works across devices.
Security by default
There is an amazing diversity of tools available to the modern business. You can store documents in DropBox and connect through Zoom for meetings and share files through Google Drive. However, as a team member trying to navigate the rules around what can be shared on various platforms, it can be tricky. Which cloud services are okay to share internal company documents through? Assuming your team even asks these questions, providing simple and clear tools with a great user experience is an important part of managing the security of your data. Instead of trying to enforce rules across platforms, provide one platform that meets the needs of your team. A powerful and easy-to-use administration interface for Cloud Collaboration Services gives your security team the confidence that all your data is secure and team access is well managed.
If you need to regularly audit your security practice and report internally on compliance then a single tool gives you great data. You can use that data to validate that you are compliant or to troubleshoot problems your team may be encountering and provide help.
Empowering remote workers
Today’s workforce is rarely all at the office all at once. At least one member of a meeting will likely be connecting from home or the road. If you’re looking to get meaningful collaboration from your team then providing excellent communication and collaboration tools is an important first step. If your workers are remote and you provide HD-quality video and crisp audio connections from the device of their choice, their ability to contribute and collaborate will be much stronger. Provide powerful tools that ensure everyone can instant message to confirm attendance, identify they’re running late, or ask questions or details during a meeting. Document sharing allows everyone to have access to the latest documents so your team will be set up for collaboration.
Enabling scalability
The global pandemic is affecting business in dramatic ways. Some companies need to make significant changes to their team resources, both increases and decreases as demand changes. If you need to rapidly scale, either up or down to meet customer demand, then having tools that can respond as fast as market demand gives you a significant advantage in agility and time to market. Running copper lines for data access, expanding internal infrastructure, and provisioning desktops and physical phones may tether your company to slow growth, or impede your ability to respond to decreases in market forces. Cloud Collaboration Tools allow your enterprise to move quickly and provide excellent communication tools for your team on the devices they love.
Your team can use their own devices
Purchasing custom hardware for communication, configuring those devices, and then provisioning those out to your team is a lot of work. Ensuring your team is trained on how to use custom devices and has enough practice and experience to facilitate high-quality communication with your customers or with each other is a lot of work. If you could simply drop HD video communication and crisp, clear audio calling right onto the devices your team already has that would be ideal. If you could also provide instant messaging, document sharing, screen sharing, and other powerful tools right to the mobile devices and laptops your team already uses every day that would be a powerful advantage for your enterprise. Cloud Collaboration Services does just that and allows your administration team to pre-configure profiles and control access easily.
Oversight, controls, and easy administration
Managing an enterprise communication platform is a big responsibility. Ensuring that everyone has the tools they need, and that access is tightly controlled can be mission critical for your business. However, your administration team is human, and humans make mistakes. The ideal response is to avoid mistakes where possible and rapidly respond if they are made. Ensuring you provide easy-to-use Administration tools that have great user experiences and clear patterns that can be repeated and reviewed reduces mistakes.
Cloud Collaboration Services allow you to set up profiles for various roles, so when a new user is provisioned in Sales or Finance, the proper permissions for that role are associated with a new user. When your new team member logs in, their credentials pull down the right permissions and access so they can get to work quickly, with the appropriate access. Your Administration team can centrally manage access and review and diagnose issues your team may be having. Your administration team can help quickly and be agile and responsive to provide new users with the right access.
Anytime access with cross-platform tools
Ideas don’t always arrive on schedule. Questions come to mind at odd times. With Cloud Collaboration Services your team has powerful tools to share ideas and ask questions whenever, and wherever they come. Your team can also be available to customers whenever their ideas and questions arrive. With a well-managed system, you can ensure that your team can turn on, or off their availability, and the intelligent routing of a cloud system will ensure your customers get connected to the right person whenever they reach out.
Single Sign On
The ideal security system has just the right amount of friction. It’s easy enough for your users to access, but complex enough to prevent bad actors and ensure your security posture is strong. If you have a Single Sign On that provides friction to get access to a desktop or a network, then having multiple logins when it’s not required is annoying. Cloud Collaboration Services allow you to log in once, and pass the authentication tokens through to ensure your users have a great experience and your services are well protected.
Shared calendars and calendar syncing
An enterprise team can span geographies and time zones. Organizing a meeting that ensures the right people are in the right place at the right time, in their time zone can be complicated. Add to that if you have multiple departments, vendors, or partnerships with related organizations and the simple task of scheduling a meeting can get very difficult. Getting your calendar from your cloud provider to your phone and tablet so you can coordinate meetings and have the latest connection details when you’re on the road is also critical. If you’ve struggled with wrangling calendars in the past then the ideal of a clear agenda and a link to bring everyone together across the enterprise, with great screen sharing, HD quality video, and crisp, clear audio may sound too good to be true. Cloud Collaboration Services take care of the complexity and let you focus on your agenda, and the people in the room, and ensure you don’t have any leftover lunch on your shirt.
Explore Cloud Collaboration Services today
If you have a complex organization and complex communication needs, contact our team to see if our Cloud Collaboration Services are a good match for your enterprise.